Call analytics
Every conversation becomes data that pays off.
Transcription, automatic summaries and a real-time dashboard: you know what was said, what was decided and what remains to be done, at a glance.
- Full transcripts
- Automatic summaries
- Real-time dashboard
Highlights
What you gain
The use cases teams switch on first.
Full transcripts
Every conversation is transcribed and searchable, call by call.
Automatic summaries
Reason for calling, details collected and next steps, in a few lines.
Dashboard
Call volume, appointments booked, transfers: your metrics in real time.
By the numbers
The impact, in numbers
- Of calls transcribed and summarised
- 100%
- Real-time tracking
- 24/7
- Languages supported
- 50+
Features
Everything included, ready from day one
Every building block is ready to work from day one.
Call history
Find every call with its transcript, duration and outcome.
Actionable summaries
A clear summary for every call, ready to share with the team.
Key metrics
Calls received, calls made, appointments, transfers: track what matters.
Sent to your CRM
The summary and collected details land on the contact record.
Webhooks
Receive call events in your own tools to power your automations.
Continuous improvement
Spot unanswered questions and enrich your knowledge base.
How it works
Up and running in minutes
A first agent is set up in minutes.
Calls come in
Inbound, outbound or through the voice widget.
Everything is logged
Transcripts and summaries are generated automatically.
You stay in control
Check the dashboard and fine-tune your agent.
Live demo
Hear your future agent answer, live.
Curious to see our voice agent in action?
Book a slot with our team: we show you an agent set up for your business, and you call it live during the session.
No commitment. You leave with a rollout plan.
Lea
Sharkcall advisor
Français · English · Deutsch
- A demo built around your use case
- A live test call with the agent
- Answers on integration and pricing
Pick the slot that suits you in our calendar.
Works with
Go further with the platform
The building blocks teams most often pair with this one.
- Knowledge baseYour procedures, prices and FAQs: the agent answers with precision.
- Outbound callsAutomated call campaigns: follow-ups, reminders and qualification.
- IntegrationsCalendars, CRM, helpdesk, e-commerce, productivity: the agent books, updates and triggers the next step where your team already works.
- Lead qualificationEvery prospect qualified before it reaches your sales team.
FAQ
Questions before going live
Are all calls transcribed?
Yes. Every call handled by the agent is transcribed and summarised, then available in your dashboard.
Can I send summaries to my CRM?
Yes. The summary and collected details can be attached to the contact record in your CRM.
Can I use the data in my own tools?
Yes, through the API and webhooks, which send call events to your tools.
Know what's said on your line.
Book a demo and explore the dashboard on demo calls.