Hospitality and travel
Travellers from everywhere, welcomed in their own language, day and night.
Availability, bookings, special requests, practical information: the agent answers travellers from all over the world, day and night, and passes on to reception whatever needs a personal touch.
- 50+ languages
- Bookings and requests
- Available overnight
The challenge
What is holding your growth back today
The same difficulties come up in almost every business in the sector.
International guests
Guests call in every language, at every hour, from every time zone.
A busy reception
Between check-ins and check-outs, staff can't answer every call.
Requests at night
Last-minute bookings often come in when reception is running on a skeleton crew.
Always on
Ready for your peaks, evenings and weekends
Three numbers that sum up what the agent brings to your line.
- Languages for travellers
- 50+
- Bookings and information, day and night
- 24/7
- Concurrent calls in high season
- 10
Use cases
Hours handed back to your team, every week
Built for the calls your team handles every day, with scenarios tailored to your industry.
Bookings
Availability and bookings for rooms, pitches or services, with connected tools such as Mews.
Practical information
Check-in times, parking, breakfast, pets: instant answers.
Special requests
Cot, late arrival, special occasion: the request is logged for your team.
Travel projects
For agencies, the agent qualifies the trip before the first meeting with an advisor.
Transfer to reception
Requests that need a personal touch are transferred to your team.
Setup
Up and running in minutes
A first agent is set up in minutes.
Describe your property
Rooms, services, hours, booking conditions.
Connect your tools
Calendar, booking tool or property management system through integrations.
Choose your languages
Test the greeting in your guests' languages.
Live demo
Hear your future agent answer, live.
Curious to see our voice agent in action?
Book a slot with our team: we show you an agent set up for your business, and you call it live during the session.
No commitment. You leave with a rollout plan.
Lea
Sharkcall advisor
Français · English · Deutsch
- A demo built around your use case
- A live test call with the agent
- Answers on integration and pricing
Pick the slot that suits you in our calendar.
Works with
The building blocks behind this flow
The parts of the platform your team will use most.
- Voices and languagesNatural voices in 50+ languages, with your own greeting.
- Appointment bookingBookings in your calendar, in real time, during the call.
- After-hours answeringEvenings, weekends and call peaks covered automatically.
- IntegrationsCalendars, CRM, helpdesk, e-commerce, productivity: the agent books, updates and triggers the next step where your team already works.
FAQ
Frequently asked questions
Can the agent answer in the guest's language?
Yes. More than 50 languages are available and the agent adapts to the caller's language.
Does it work with my hotel software?
Integrations exist with Mews in particular; other tools can be connected through the API, webhooks, Zapier or n8n.
What about very specific requests?
The agent logs them with the context and passes them to your team, or transfers the call to reception.
Five-star service, even at 3 a.m.
Book a demo and hear the agent welcome a traveller in their language.